I architect the interaction design patterns for novel systems that have no precedent.

Gemini on Peripherals I pioneered the world's first interaction design patterns for embedding agentic AI onto peripheral devices. As UX lead, I set the blueprint for Google Gemini across the Pixel Watch, Galaxy Watch, Android Auto and smart glasses, resolving conversational and hardware constraints with no prior precedent. I engineered the core foundations of this new paradigm: voice-only consent flows that bypass the phone, graceful offline behaviors, frictionless out-of-the-box setup, and the global migration framework from Google Assistant to Gemini.

Google Duplex I defined the interaction paradigm for agentic AI executing real-world tasks through autonomous phone calls. As UX lead for Google Duplex, I built the systems that scaled the technology beyond initial demonstrations into global infrastructure. My work anchored Pixel Call Assist's automated spam detection and drove the platform's critical pandemic-era response, deploying AI to autonomously call businesses at massive scale to verify operating hours. In doing so, I established the foundational UX blueprints for machines transacting with humans over voice on a user's behalf.

AI Developer Platform I engineered the world's first unified developer platform for conversational AI, moving the company from scattered internal tools to a scalable global voice ecosystem. As sole designer on this zero-to-one infrastructure, I translated complex machine learning, linguistic, and voice interaction concepts into intuitive tooling. The system I established became the core developer framework for launching 'Hey Meta' across Oculus Quest 2 and Portal, and ultimately powered the hands-free voice experience on Meta Ray-Ban smart glasses.

Sewer Robot I engineered the industry's first intelligent control interface for subterranean robotics, transforming how aging utility infrastructure is inspected and repaired at national scale. I translated edge AI, computer vision, and LiDAR sensor data into a high-stakes truck application for heavy equipment operators. I established the UX for 'augmented cutting' inside dark, trenchless pipelines, enabling operators to navigate robots, view real-time digital twins, and apply predictive targeting to reinstate lateral pipelines correctly on the first attempt.

Power Poles Drone Inspection I built the interaction design framework for an end-to-end autonomous physical AI platform that fully automates utility grid maintenance. My work unified IoT hardware, edge computer vision, and autonomous drone systems into a single operational loop. I developed the UX blueprints enabling field sensors to deploy via a simple scan, automatically trigger drone dispatch for hazard verification such as structural cracks and hotspots, and route hands-free wearable guidance to technicians to log and close out repairs in real time.

Pandemic-Driven Channel I spearheaded the emergency interaction design framework for Lululemon's curbside pickup and same-day delivery ecosystems during the pandemic lockdown. Facing an unprecedented retail crisis, I designed and led a rapid cross-functional sprint that aligned executive and operational stakeholders in a single workshop. I drove the zero-to-one solution that guaranteed the physical safety of store educators and customers while keeping the global business operational under strict lockdown constraints.

Healthcare Innovation I directed the product vision, experimentation, and usability strategy for Novo Nordisk's software and hardware medical devices, uniting connected insulin pens, cloud platforms, big data, and machine learning into a single health ecosystem. I delivered groundbreaking digital health experiences, including an augmented reality training platform for insulin injection pens and an intelligent AI-driven dosing ecosystem that calculates personalized recommendations from historical blood glucose and injection data. This platform established a new standard for connected care and was deployed directly in global Ozempic clinical trials.